Last Updated: 25/10/2024
At Zoltum, we prioritize the security of your personal and financial information. This Security Policy outlines the measures we take to protect your data when you visit our website or make purchases. If you have questions or concerns about our security practices, please contact us at [email protected] .
1. Data Encryption and Secure Transmission
- We use SSL (Secure Socket Layer) encryption to protect sensitive information transmitted on our website. This encryption ensures that your data is securely transmitted between your device and our servers.
- Look for the lock icon and “https” in the address bar of your browser to confirm a secure connection when browsing or making a purchase.
2. Payment Security
- All payments made through our website are processed by PCI-DSS (Payment Card Industry Data Security Standard) compliant third-party payment processors.
- We do not store your full payment card details on our servers. Only trusted third-party processors handle your payment information to ensure maximum security.
3. Account Protection
- We encourage customers to create strong, unique passwords for their accounts on our website and avoid sharing login information with others.
4. Data Storage and Access
- Personal information collected on our website is securely stored on servers that use industry-standard protection measures to prevent unauthorized access.
- Access to your personal data is restricted to authorized personnel who require it to perform necessary business operations, such as processing orders and providing customer support.
5. Protection Against Malware and Threats
- Our website is regularly monitored for vulnerabilities and malware. We use firewall protection, regular software updates, and malware scans to protect our site and your information from potential threats.
- We take proactive measures to address any security vulnerabilities promptly to ensure our website remains safe for visitors and customers.
6. Customer Responsibilities
- You are responsible for safeguarding the account information and passwords you use on our website. We recommend updating passwords regularly and avoiding the use of easily guessable information.
- Always log out of your account when using a shared or public device and contact us immediately if you suspect any unauthorized access or suspicious activity on your account.
7. Fraud Prevention
- We monitor orders for signs of fraudulent activity and reserve the right to verify customer identity and payment information. Suspicious or high-risk orders may be delayed, cancelled, or subject to additional verification.
8. Third-Party Security
- We only work with third-party providers who uphold strict security standards and comply with relevant data protection laws. These providers may include payment processors, hosting services, and shipping companies.
- Our partners are contractually obligated to safeguard any personal data they receive from us, and they may only use it for authorized business purposes.
9. Changes to Our Security Practices
- We may update our Security Policy as needed to reflect new security practices or regulatory requirements. Any updates will be posted on this page with a revised “Last Updated” date.
- We recommend reviewing this page periodically to stay informed about our latest security practices.
10. Reporting Security Issues
- If you notice any security vulnerabilities or suspect that your data may be compromised, please contact us immediately at [email protected] .
- We take security concerns seriously and will investigate any issues promptly to maintain the safety and integrity of our website.
Thank you for trusting Zoltum with your data. Your security is our top priority.